Frequently Asked Questions

BASIC FAQ

What are the Hours of Operation?

Monday to Friday
9:00 am-7:30 pm

Saturdays Noon – 5:00 pm

Closed Sunday & Holidays.

What forms of payment are accepted?

We accept Cash, Credit & Debit.

Gift Cards only valid for services.

What is the address?

12526 Douglas Woods Road S.E., Calgary, AB

 

What is the Refund & Return Policy?

Product Return: Due to hygienic reasons, we cannot accept opened product for return.
We have testers & samples available for you to try the product first.

Services/packages purchased: Refund will not be granted; rather a “spa credit” will be applied to your file to be used towards other services offered.

Where is parking available?

Parking is available on both sides of the street.

Why can’t I log on to my account to schedule an appointment?

We have introduced a new booking system, to an upgraded and easy-to-use software.

But don’t worry—your future & past appointments haven’t been lost!

 

See the steps below to access your account:

  1. Visit the home page & Click “Book Now”
  2. On the left side, it will state “New to our site” – click here.
  3. Enter your first & last name
  4. Your profile will be generated & it will ask “IS THIS YOU?”
  5. You will be asked to verify yourself.
  6. Create a new password
  7. Now you’re ready to use our new booking system!

Please call 403-818-2924 if you have any problems with logging on;
We are here to help & happy to answer any questions!






Treatments are not recommended for pregnant or lactating women.

All clients must be over 18 years of age to receive treatments.