Frequently Asked Questions


What are the Hours of Operation?

Monday to Friday
9:00 am-7:30 pm

Saturdays Noon – 5:00 pm

Closed Sunday & Holidays.

What forms of payment are accepted?

We accept Cash, Credit & Debit.

Gift Cards only valid for services.

What is the address?

101, 628 12th Ave Sw, Calgary, AB

Located inside the Copeman Healthcare Bulding.

What is the Refund & Return Policy?

Product Return: Due to hygienic reasons, we cannot accept opened product for return.
We have testers & samples available for you to try the product first.

Services/packages purchased: Refund will not be granted; rather a “spa credit” will be applied to your file to be used towards other services offered.

Where is parking available?

Street parking is available on both sides of 12th ave,

You can also find parking on 6th street.

Parking fees apply until 6pm.

Why can’t I log on to my account to schedule an appointment?

We have introduced a new booking system, to an upgraded and easy-to-use software.

But don’t worry—your future & past appointments haven’t been lost!


See the steps below to access your account:

  1. Visit the home page & Click “Book Now”
  2. On the left side, it will state “New to our site” – click here.
  3. Enter your first & last name
  4. Your profile will be generated & it will ask “IS THIS YOU?”
  5. You will be asked to verify yourself.
  6. Create a new password
  7. Now you’re ready to use our new booking system!

Please call 403-818-2924 if you have any problems with logging on;
We are here to help & happy to answer any questions!

Treatments are not recommended for pregnant or lactating women.

All clients must be over 18 years of age to receive treatments.