BASIC FAQS:
Where is your location?
Calgary Anti-Aging Spa is located at, #101, 628-12th Ave S.W. in Calgary. We are on the main floor of the Copeman Healthcare Building. Office #101 is located directly in front of you as you walk in the main door of the building.
What are your hours?
Hours are 9am to 6pm, Monday to Friday.
Sessions are by appointment only. No drop-ins accepted.
Tips are graciously accepted.
100% of our appointments are made online, through this website. Do not call to make, change, report that you are late or to cancel your appointment, please manage this online by pressing the, “Book or Manage Your Appointment” button on our website home page. If you have not yet created an account or can’t remember your login information click the “Join Now” button to create a new account. If you have forgotten your login information and create a new account we will merge it with your old account so you can see all of your previous appointments and make new ones. If you have set up your account but cannot see your appointments, please log out and log back on in a few hours. We are in the process of activating your account.
Please arrive exactly at the time of your appointment, early or late arrivals cause congestion, delays and disappointments.
Who does the treatments?
All of our friendly and knowledgable staff are fully trained and certified estheticians and certified laser technicians.
What about privacy?
100% confidentiality is assured.
Where do I park?
There is 2 hour free parking just West of the building on 12th Avenue or 2-3 hour metered parking on the surrounding streets.
What forms of payment do you accept?
Cash, Debit or Credit Cards are the forms of payment.
Tips are gratefully accepted in cash only.
Note to Clients who have purchased vouchers online: Any no-shows or appointments that are cancelled with less than 24 hours notice will result in your entire voucher being voided and all of your future appointments being deleted from our online system.
Refund/Return Policy: We are happy to offer you an in-spa credit, within 30 days of your purchase, with receipt, for any product or service you wish to refund. This credit may be transferred to another person. Clients who have purchased vouchers online through a marketing company such as Dealfind or Groupon must contact that company regarding their individual refund policies.
FACIAL FAQs:
Why ISADERMIX™ Facials?
ISADERMIX™ products are free from harmful synthetics and skin irritants such as parabens, glycols and sulfates.
ISADERMIX™ products work synergistically to purify, nourish and rejuvenate your skin with healing antioxidants, youthful aging peptides and powerful hydrators. It’s skin care combines proven ingredients with cutting-edge, youth-supporting technologies to give you the skin you always dreamed of – with no compromises.
VELASHAPE FAQs:
HOW MANY TREATMENTS ARE REQUIRED?
A minimum of 6 treatments, spread one week apart, per treatment area are required.
IS TREATMENT SAFE?
Treatment is safe and has been cleared by the FDA.
DOES IT HURT?
Most patients find VELASHAPE treatments comfortable – like a hot deep tissue massage. VELASHAPE is virtually painless (settings can be altered during each session to suit your individual comfort level) and requires no down-time. It is normal to experience a warm sensation for a few hours post treatment. Your skin may also appear red for several hours. Occasionally, temporary lingering redness and mild bruising may occur.
WHAT DO I DO TO PREPARE FOR MY VELASHAPE TREATMENTS?
Exfoliate skin before. Come to your treatment with clean, dry skin (no perfume or lotion).
Shaving the treatment area before each session is advised.
Avoid anticoagulants (they increase the possibility of bruising) such as aspirin, ibuprofen and vitamin E throughout the treatment regime.
IS VELASHAPE GOOD FOR ALL SKIN TONES?
VelaShape is cleared by the FDA as safe and effective for all skin colors and all skin types.
YOU SHOULD NOT HAVE VELASHAPE TREATMENTS IF YOU HAVE ANY OF THE FOLLOWING INDICATIONS:
Pregnant or nursing women. Active sores or broken skin in the treatment area, Psoriasis, Eczema or rashes in the treatment area. History of skin disorders, keloids, abnormal wound healing, as well as very dry or fragile skin. History of bleeding coagulopathies, or use of anticoagulants. Use of medications, herbs, food supplements, and vitamins known to induce photosensitivity to light exposure at the wavelengths used, such as Isotretinoin (Accutane) within last 6 months, Tetracyclines, or St. John’s Wart within the last two weeks. Excessively tanned skin from sun, sun-beds or tanning creams within the last two weeks. Cardiac disorders. Impaired immune system. Diseases stimulated by light such as Lupus, Porphyria, Epilepsy. Cancer. Varicose veins in the treatment area. Tattoo or permanent makeup in the treatment area. Edema due to lymphatic drainage problems. Endocrine disorders. Metal implants in the treatment area. Pacemaker/defibrillator. Recent surgical procedures, with last 3 months.
HOW LONG WILL MY TREATMENT TAKE?
Allow 30min- 1 hour for the treatment from start to finish. Beginning treatments take longer. Successive treatments take less time.
HOW LONG UNTIL I NOTICE A CHANGE?
Gradual improvement of the treated area can be seen following the first treatment – with the skin surface of the treated area feeling smoother, firmer and tighter. Results in circumference reduction is seen from the first to second session and cellulite improvement is noticed in as few as 4 sessions.
ARE RESULTS PERMANENT?
Following your complete treatment program, it is recommended to get maintenance treatments periodically. Like all surgical and non-surgical techniques, results will last longer when you follow a balanced diet, maintain a consistent weight and exercise regularly.
VELASHAPE TIPS:
If possible, wear loose fitting clothing to your appointment, your skin will be warm after the treatment and tight clothing may be uncomfortable.
For best results be well hydrated, drink plenty of water in the hours before and after your treatment.
Plan to do some brisk walking or other exercise after your treatment and in the days following, to keep your metabolism and lymphatic systems in high gear. This will maximize your results.
HOW MUCH OF MY BODY CAN BE TREATED IN ONE SESSION/VOUCHER?
About a postcard sized area on both sides of your body. eg. a postcard sized area on both of your hips constitutes one session. You need to book separate appointments and use multiple vouchers for multiple body areas.
WHAT PARTS OF THE BODY CAN I HAVE TREATED?
VELASHAPE can be used for body contouring, cellulite reduction and reduction in circumference on almost any area of the body that you have cellulite, excess dimensions, sagging skin, loose skin and extra fat. Typical treatment areas include, thighs (inner and outer are considered separate areas), buttocks, saddlebags, upper and lower abdomen, upper arms, calves, inner knees, hips, love handles, back etc.
VELASHAPE MAY ALSO BE THERAPEUTIC FOR IMPROVING CIRCULATION AND MUSCLE ACHES IN THE TREATED AREAS.
VELASHAPE IS AN EXCELLENT NON-INVASIVE SOLUTION FOR BOTH MEN AND WOMEN.
ULTRACAVITATION FAQs
Ultracavitation is a much more technologically advanced and painless treatment for cellulite, sagging sking and stubborn fat deposits. It uses ultrasound waves at a specific frequency to break down the cell walls of fat cells which are then recognized by the body as broken cells and removed via the lymph system. Ultracavitation also combines Radio Frequency technology to firm and tighten the skin within the same treatment.
IPL FAQs:
NOTE – YOUR SAFETY IS OUR PRIORITY: IPL treatments are not recommended for medium-dark to very dark skin, this includes light skinned people who have tanned to a medium or dark tone through any kind of tanning, including spray or bottle tans. We recommend Epilfree ‘Permanent Waxing” Hair Removal for medium to dark skinned or tanned individuals and those with blonde, white or grey hair.
IPL treatments are not recommended for individuals taking medications, orally or topically, which make their skin photosensitive. Please refer to this link for a list of photosensitizing medications:
http://www.medicinenet.com/sun-sensitive_drugs_photosensitivity_to_drugs/page6.htm
Do IPL and hair removal treatments hurt?
While we all experience things differently, everyone says it was not as bad as they expected. The feeling can be described as being very lightly snapped with an elastic band.
What do I need to do to prepare for my treatments?
There is no prep required for Acne Clearing, Scar/Stretch Mark Reduction, Fine Line/Wrinkle Treatments or Photofacial Treatments. Please stay out of the sun for two weeks before and two weeks after your treatments or use strong, 75+SPF sun block daily. For laser hair removal please shave the area to be treated 3-5 days prior to your appointment. Do not shave the day of the treatment. The skin is always more sensitive if you have just shaved and we need a couple of millimeters of hair to work with.
How long does it take?
Treatments may take as little as 5 minutes for small areas, or up to an hour for larger or multiple areas.
How do laser hair removal and IPL treatments work?
The laser targets the pigment in your hair follicle. Within several treatments at monthly intervals we can ensure that all follicles are permanently hair free. IPL treatments target pigment, broken blood vessels and bacteria and stimulate collagen regeneration in and under the skin’s surface to normalize and rejuvenate the skin.
How does my skin type and hair colour affect my treatment?
The ideal combination for efficient laser hair removal and other IPL treatments is very light to light skin and medium to dark hair (for laser hair removal). This combination typically needs fewer treatments. Medium-light skin and lighter hair can be treated but will require a few more treatments. Light blonde and light red hair it difficult to treat. IPL treatments are not recommended for medium-dark to very dark skin, this includes light skinned people who have tanned to a medium or dark tone through any kind of tanning, including spray or bottle tans.
How many sessions are required?
While each person and even each body part responds differently to treatment, most clients need 4-6 treatments to achieve permanent hair removal and lasting results from IPL rejuvenation treatments. Intervals between sessions vary, please refer to the services page for details relating to the treatment you desire.
Are IPL and laser treatments affordable?
Considering the cost of daily shaving, plucking or waxing, in products, pain and time, permanent hair removal pays for itself over and over again. And, how do you put a price on the confidence and self-esteem gained by feeling better in your own skin.
IPL treatments are a wonderful, affordable alternative to, or enhancement to cosmetic surgery.
What type of machine is used?
While technically not a laser, The Active Chrystal Record 618 IPL is among the world’s most advanced active IPL equipment for permanent hair removal, acne removal, scar reduction, photofacial and skin rejuvenation. It is patented state-of-the-art technology, which optimizes power, pulsing and light delivery to provide maximum results while keeping you comfortable and safe. IPL ensures fast, efficient and painless treatment. The Active Chrystal is FDA approved.
Is Laser Hair Removal & Skin Rejuvenation for Men?
Men are the largest growing group in our society to seek hair removal and skin rejuvenation. Permanent hair removal is no longer the domain of professional athletes, bodybuilders, swimmers and cyclists. Regular men simply like the idea of feeling more confident and free, naked. Men have been removing unwanted hair from all of their body parts for decades, by tweezing, waxing or shaving, now they have a better option.
What is Laser Hair Reduction?
Some men are looking for a reduction in the total amount of hair without going totally bare. This can be easily achieved with Private Place Laser hair removal equipment.
What is The Difference Between IPL and Elos Treatments?
Elos treatments use a combination of more advanced technologies and generally are more effective than straight IPL treatments.
Some Elos treatments can be used on all skin tones and in general all Elos treatments can be used safely and effectively on a wider variety of skin and hair tones than traditional IPL treatments.
EpilFree ‘Permanent Waxing’ Hair Removal FAQs
What are the advantages of the Epilfree system compared with laser or infrared treatment?
Treatment with the preparation offers higher efficiency compared to other treatments. The medical team of K.Y.P Cosmetic Technology claims prevention of hair re-growth for a long period of time with an efficacy of 80%. Treatment with the preparation is suitable for all types of hair, including light hair and grey hair. This applies in particular to treatment of facial hair. Moreover, there is no risk of skin damage to which some people are prone as a result of optical depilation procedures and there is no limitation on exposure to the sun after treatment.
Does the treatment suit everybody?
The treatment is intended for women as well as men and it may be carried out over any part of the body. The treatment is made possible because it inhibits hair re-growth and provides a substitute to hair removal with wax or any other epilator tool.
I am a woman interested in removing facial hair. Can I be treated?
The preparation can be used on all body parts. The preparation is safe and there is no danger of pigmentation or burn, as compared with other treatments.
I am a man and I have undergone treatment at the nape and shoulders. I see marked improvement but still no complete depilation. What can be done?
There are areas in a man’s body and also in a woman’s body in which hair growth is hormonally driven and therefore hair growth is repeatedly renewed. Treatment with the preparation thins out the hair and inhibits further hair growth. In order to reach full results, more treatments than other body parts will be needed. However, efficacy of treatment with the preparation is higher than that of treatment by other methods.
Is the product safe in use?
The preparation received approval by Health authorities of the European common market. The lotion is manufactured at an approved cosmetic plant. The preparation contains active ingredients and therefore pregnant and breast-feeding women should not use it. This limitation has been decided by the company as a precaution in order to refrain from use of the preparation in such cases. The preparation should not be used on irritated or damaged skin.
Use of the preparation does not involve any side-effects and it is safe for use.
Treatments are not recommended for pregnant or lactating women.
All clients must be over 18 years of age to receive treatments.
